{"id":4463,"date":"2024-07-30T14:12:17","date_gmt":"2024-07-30T14:12:17","guid":{"rendered":"https:\/\/filopa.pt\/politica-privacidade\/"},"modified":"2025-07-03T15:05:49","modified_gmt":"2025-07-03T15:05:49","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/filopa.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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I \u2013 Our Identity and Commitment<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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FILOPA, S.A.<\/strong> is a company specialising in textile agency services. Within the limits of proportionality and appropriateness, considering its ability to allocate available resources and technical means, FILOPA, S.A.<\/strong> is deeply and genuinely committed to protecting the privacy of its clients and employees, whether regular or occasional, as well as the users of its various physical or digital platforms and media \u2013 such as paper files, digital records, and websites \u2013 with regard to the processing and circulation of their personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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II \u2013 Our Personal Data Collection and Processing Devices<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We manage and operate the following systems for the processing of personal data:<\/p>

\u2022 An IT system composed of a range of software solutions supported by hardware devices and similar tools, including email services and other external digital repositories and communication solutions;<\/p>

\u2022 Paper files stored in cabinets and shelves located in access-restricted rooms;<\/p>

\u2022 FILOPA<\/strong> website \u2013 www.filopa.pt<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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III \u2013 Scope of this Privacy Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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This Privacy Policy applies exclusively to the personal data collected, processed, and circulated by the company. A similar policy will also be contractually assumed by any entity processing such data on behalf of FILOPA<\/strong>. Links provided on FILOPA\u2019s<\/strong> website that redirect to external websites are offered in good faith and in the interest of the user. FILOPA<\/strong> cannot be held responsible in any way for the collection, processing, or use of data by such external websites, nor for the accuracy, legality, or functionality of their content. As such, this Privacy Policy does not apply to them.<\/p>

FILOPA<\/strong> considers it mandatory and presumes, without possibility of rebuttal, that users will read the privacy policies of all external websites they access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IV \u2013 Purpose and Publication of this Privacy Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In addition to implementing it in its organisational processes, FILOPA<\/strong> has prepared this Privacy Policy to inform, clarify, and publicise the general rules concerning the privacy and processing of personal data it collects, strictly in accordance with the applicable legislation.<\/p>

This policy will be available at FILOPA’s<\/strong> physical location and digitally at www.filopa.pt<\/a>.<\/p>

The provisions of this Privacy Policy complement the contractual terms (formal or informal) established between FILOPA<\/strong> and the data subjects. Please read this Privacy Policy carefully, as providing your personal data, either in person or through the aforementioned website, implies that you understand and accept its conditions and the lawful and legitimate purposes for which your data will be processed.<\/p>

FILOPA<\/strong> reserves the right to amend this Privacy Policy at any time, with such changes duly communicated by the same means.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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V \u2013 Definition of Personal Data<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Personal data means any information or record, regardless of the medium or format (e.g. sound, image, written, handwritten, biometric), that relates to an identified or identifiable natural person.<\/p>

An identifiable person is one who can be identified, directly or indirectly, through reference to one or more personal identifiers, such as physical, physiological, psychological, economic, ethnic, cultural, geographic, or social characteristics, or their location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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VI \u2013 Data Controller<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The entity responsible for the collection and processing of personal data is FILOPA<\/strong>, which, in the context of its relationships with the data subjects, determines the data collected, the processing methods, and the purposes, always based on a lawful and legitimate basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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VII \u2013 Types of Personal Data Collected and Processed<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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FILOPA<\/strong> collects and processes the following categories of personal data:<\/p>

  1. For product supply to clients: name, tax identification number, address, phone number, email, and other strictly necessary, proportional, and lawful data.<\/li>
  2. For employment or service contracts: name, identification document details, tax number, family information, social security number, contact details, health data, access and location information, and other necessary and lawful data.<\/li>
  3. For legal compliance: similar data as above, including for interactions with public or private entities.<\/li>
  4. For customer and supplier management: personal data required for contract management, sending of suggestions, marketing, promotions, news, complaints management, etc.<\/li>
  5. For legal protection and operations management: data used for accounting, audits, litigation, fraud detection, security control, network and systems management, and physical security.<\/li><\/ol>

    FILOPA<\/strong> processes only the personal data required for its activity, to the extent strictly necessary, and based on a legal relationship or explicit, informed consent from the data subject.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    VIII \u2013 When and How Personal Data is Collected<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Personal data is collected by FILOPA in person, by telephone, or via its website.<\/p>

    Data is typically collected at the start of a contractual or other relevant relationship.<\/p>

    Website contact forms are securely transmitted via encrypted connections to FILOPA\u2019s email servers and handled only by authorised data controllers.<\/p>

    Some data are mandatory and necessary for starting and maintaining the relationship, and if not provided, the relationship cannot proceed. The data subject will be informed of such requirements.<\/p>

    Apart from these, only publicly available or legitimately used data will be collected based on the user\u2019s explicit consent (e.g. newsletter subscriptions). Data may be withdrawn at any time by the data subject.<\/p>

    All data will be stored in physical or digital formats in compliance with data protection legislation, in secure, access-restricted systems. Data will never be used beyond the consented or legitimate purpose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    IX \u2013 Purpose of Data Collection and Processing<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    The personal data collected serves various purposes, such as:<\/p>